Asaja Empleo. Ofertas de trabajo

We’re partnering with a leading Outsourcing/BPO consultancy to find a Customer Service Superstar to support a global travel & tourism brand! If you’re passionate about helping people and love working in a fast-paced, international environment—this role is for you!

Location: Porto, Portugal (On-site)
? Contract Type: 6-Month Fixed Term
Employment Type: Full-time
Remuneration: Base Salary + Bonuses

? Your Daily Mission:

Handle inbound calls and assist customers with travel inquiries
Guide customers through bookings, vehicle availability, and changes
Explain policies, insurance, and extras to ensure a seamless experience
Identify upsell opportunities and promote value-added services
Resolve customer complaints while maintaining a high level of service
? Accurately document all interactions and case resolutions

What You Bring:
? Fluent in French (C2) + English (B2 minimum)
1+ year in Customer Service or Contact Centre (preferred)
Strong sales skills with a goal-oriented mindset
Comfortable using digital tools and platforms
Excellent communication and interpersonal skills
Quick thinking, conflict resolution, and problem-solving capabilities

What’s On Offer:
Join a leading global travel & tourism brand
Work Schedule: Monday – Friday | 8AM–7PM
Competitive salary + performance bonuses
Career development within a growing BPO industry
Friendly, supportive work culture
? Exclusive travel discounts and perks
And much more!

Ready to launch your next adventure in customer service? Apply now and bring your talent to Porto!

#CustomerServiceJobs #FrenchSpeakingJobs #PortoJobs #BPOCareers #HiringNow #TravelIndustryJobs #JoinOurTeam #CustomerExperience #WorkInPortugal #FullTimeJobs

We’re collaborating with a top-tier Outsourcing/BPO consultancy that’s on the lookout for a Dutch-speaking Customer Service pro to join their team in beautiful Porto! ? If you're customer-focused, tech-savvy, and thrive in a dynamic environment—this could be your next big move!

Location: Porto, Portugal (On-site)
? Contract Type: 6-Month Fixed Term
Employment Type: Full-time
Remuneration: Base Salary + Bonuses

What You’ll Do:

Handle inbound calls and assist customers with inquiries
Support bookings, vehicle availability, and reservation updates
Provide guidance on policies, insurance, and extra services
Identify upselling opportunities and promote added value
Resolve customer complaints professionally and efficiently
? Maintain accurate records of customer interactions

What You Bring:
? Native/fluent in Dutch (C2) + English fluency (min. B2)
1+ year of experience in a customer service or contact center role (preferred)
Sales-driven mindset with a passion for helping customers
Comfortable using digital tools and platforms
Great interpersonal & communication skills
Problem-solving attitude and ability to resolve conflicts

What’s On Offer:
Opportunity to support a world-renowned travel & tourism brand
Work schedule: Monday – Friday | 8AM–5PM
Competitive salary + performance-based bonuses
Career growth opportunities within the BPO sector
Supportive and multicultural team environment
Travel perks and exclusive discounts
And much more!

Ready to kick-start your international career in sunny Porto? Apply today! ?

#DutchJobs #CustomerService #PortoJobs #BPOCareers #TravelIndustryJobs #NowHiring #WorkAbroad #JoinOurTeam #DutchSpeakingJobs #FullTimeOpportunities

Join a dynamic team and help make social media a safer place! We are partnering with a top BPO consultancy to hire an Italian-speaking Content Moderator in Porto. If you're detail-oriented, empathetic, and eager to work in a fast-paced environment, this opportunity is for you!

Location: Porto, Portugal (On-site)
Employment Type: Full-time
Base Salary + Bonuses

Key Responsibilities:

? Monitor and regulate content on a leading social media platform.
? Review and take action on user accounts and advertisements to ensure platform safety.
? Evaluate sensitive content while maintaining objectivity and following guidelines.
? Ensure a high level of accuracy and quality in content moderation.
? Act in accordance with social media policies and standards.

What We’re Looking For:

? Native/Fluent in Italian (C2) with strong communication skills.
? Fluent in English (B2 level).
? Previous experience in content moderation is a plus!
? Quick learner with the ability to adapt to new policies and tools.
? Resilient and objective, able to handle sensitive content.
? Empathetic, detail-oriented, and motivated.
? Ability to work under pressure and in a fast-paced environment.

What’s in It for You?

? Relocation support for international candidates.
? Paid training to set you up for success.
? Rotating shift schedule: Monday–Friday, 8 AM – 10 PM.
? Food allowance.
? Be part of a creative & supportive team in a vibrant environment.
? Career growth opportunities in a leading BPO company.

Ready to make an impact? Apply now and help create a safer digital space!

#HiringNow #ItalianJobs #ContentModerator #PortoJobs #SocialMediaSafety #JobOpportunity #RelocationSupport #BPOJobs

Join a Multinational BPO Company as a German-speaking Recruiter

We are partnering with a global BPO leader specializing in providing world-class customer support and sales services for renowned brands. The company is seeking a motivated German-speaking Recruiter to identify and onboard exceptional talent to support their dynamic teams in Lisbon or Porto, Portugal.

Position Details:
Location: Lisbon or Porto, Portugal
Employment Type: Full-time
Remuneration: Competitive base salary + bonus

Duties and Responsibilities:

• Candidate Sourcing: Use databases, social media, job fairs, and other methods to attract top candidates.
• Interviewing: Assess applicants' knowledge, skills, and experience through structured interviews.
• Collaboration: Partner with managers and different departments to align recruitment strategies.
• Onboarding: Facilitate a seamless onboarding process for new hires to ensure integration into the company.
• Relationship Building: Cultivate trust and rapport with candidates throughout the recruitment process.
• Data Management: Maintain and update recruitment reports and databases.

Requirements:

• Language Proficiency: Native or fluent in German (C1 level) and fluent in English (B2 level).
• Education: University degree in Human Resources or a related field.
• Experience: Demonstrated experience in recruitment, with knowledge of sourcing techniques and referral programs.
• Technical Skills: Familiarity with Applicant Tracking Systems (ATS) and resume databases.
• Soft Skills: Strong organizational, communication, and presentation skills with a proactive and positive attitude.

? Benefits:

• Competitive wages with 14 monthly payments per year.
• Relocation support: Reimbursed airfare and accommodation assistance for candidates moving to Portugal.
• Meal allowance paid via voucher card (net).
• Monthly performance bonus.
• Contract: 12 months with a 30-day trial period.
• Continuous training and opportunities for professional growth.
• Health insurance coverage.
• A multicultural, fast-paced work environment with projects for leading B2C and B2B brands worldwide.

Ready to Make a Difference in Talent Acquisition?
If you're a driven recruiter passionate about identifying top talent and building connections, we want to hear from you! Apply now to join a dynamic team and grow your career in a thriving global organization.

#RecruitmentOpportunity #GermanSpeakingRole #CareerInPortugal #BPOJobs

In collaboration, we are partnering with a leading Outsourcing/BPO company to recruit a German-speaking Video Content Moderator for their office in Porto. This is a fantastic opportunity to join an international team while working on a major streaming platform.

Location: Porto, Portugal
Employment Type: Full-time
Remuneration: Base salary

Key Responsibilities:

• Review user reports on video content and ensure compliance with platform guidelines
• Audit and update content, including sensitive material
• Make balanced decisions, adhering to policies, especially related to data protection
• Maintain up-to-date knowledge of client products/services

Requirements:

• Fluent in German (C2 level) and English (C1 level)
• 6 months of relevant experience preferred
• Comfortable with shift rotations, including nights and weekends
• Ability to handle sensitive content
• Strong computer and communication skills

Benefits:

• Relocation support for international candidates
• A dynamic and modern workspace in Porto’s city center
• Comprehensive training and ongoing mentorship
• Health and wellbeing initiatives
• Monthly meal allowance

Join a supportive and global team while making a positive impact through your work!

In collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto. This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service.

Location: Porto, Portugal
Work Model: On-site
Contract: Fixed term (6 months) with potential for extension or permanence
Remuneration: Base salary + bonuses

Key Responsibilities:

• Manage bank client inquiries via phone, chat, and email
• Deliver outstanding customer service, ensuring accurate and timely resolution
• Support marketing campaigns and present the product range to customers

Requirements:

• Fluent in German (C2 level) and English (B2 level)
• Strong communication and problem-solving skills
• Ability to manage stressful situations effectively

Offer Includes:

• Relocation support
• Flexible working hours
• Food vouchers
• Comprehensive training and development

This is an excellent opportunity to join a creative, supportive team and grow in a customer-facing role.

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Representative to join their teams in Porto.

Location: Porto, Portugal

Work model: On-site

Employment type: fixed term (6 months) with possibility of extension / permanent contract

Remuneration: Base salary + bonuses

DUTIES AND RESPONSIBILITIES:

• Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches, feedback)
• Provide excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experience
• Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
• Present the product range in a sales-oriented way, support of central marketing campaigns

REQUIREMENTS:

• Native/fluent in German both verbal and written (C2 level). Fluent in English (minimum B2 level)
• Ability to listen actively, identify, apply and explain your product and/or service expertise with clarity and solve issues in the first contact with customers
• Ability to take stressful situations well

OFFER:

• A relocation support
• Working hours Monday - Friday 8 AM - 5 PM with a possibility of change to 8:00 am – 8:00 pm in the future
• 2 weeks of training + 1 week of nesting (100% on site)
• A dynamic and creative team with positive and friendly atmosphere
• Food vouchers
• Guidance and tools to reach your full potential