From ManpowerGroup Interim Management, we are looking for a highly motivated individual, in the area of Navarra (specifically Aio or nearest locations) to develop a project as a Technical Support Representative (m/f/x) for one of our principal clients, a company in the quemical laboratory industry who manufactures specialty chemicals.

The objective of the project will be ensuring on-going sustainability and profitability of the paper technology customers. The mission is to maintain customer relationships and service levels by performing technical service support activities to the allocated specific account.

Main tasks for the position:

• Managing your accounts by focusing on positive operating profit.
  
• Maintaining good relations with customers.
  
• Liaising with customers' team to ensure customers’ and Accounts’ requirements are met.
  
• Performing daily, weekly, monthly sampling and laboratory tests.
  
• Performing daily inspections on dosing equipment.
  
• Performing basic installation of dosing equipment (enclosures/closing lines/pumps).
  
• Performing shock dosing of various chemistries as required.
  
• Performing preventative maintenance and breakdown repairs as and when required.
  
• Performing calibrations of pumps and monitoring equipment.
  
• Conducting routine surveys (weekly analysis) of various systems treated.
  
• Off-loading or replenishment of products on site to storage tanks where required in line with Customer agreements.
  
• Record-keeping and arranging collection of IBCs.
  
• Installation and removal of corrosion coupons (where relevant).
  
• Managing redundancy of equipment and/or product in line our client´s policies.
  
• Conducting house-keeping activities of dosing stations, storage tanks and site warehouses.
  
• Sourcing and purchasing of low-cost spares (e.g. fittings, injection nipples).
  

Requirement of the position:

• Technical education and bachelor’s degree in chemistry is desired.
  
• Min. 2-3 years related experience and / or training within the paper industry.
  
• Market knowledge Packaging, Tissue.
  
• English level C1.
  
• Technical Knowledge Packaging Tissue.
  
• High energy and drive.
  
• Driving license.
  
• Computer skills.
  
• The candidate must be dynamic, confident, highly motivated, responsible and have adequate communication skills.
  
• A self-starter with a proven ability to meet and exceed targets.
  
• Hold a level of creativity and ingenuity to provide solutions to customer problems.
  
• Hold the ability to operate independently with minimal supervision.
  
• Ability to establish strong customer relationships.
  

If you align with the qualifications and you are interested in the position, please send your job request and we will contact you!

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  Nivel de responsabilidad

  
  
  

  No corresponde

  
  
  
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  Sector

  
  
  
  
  
  • Fabricación de productos químicos
    
  
  
  
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  Tipo de empleo

  
  
  

  Jornada completa

  
  
  
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  Funciones laborales

  
  
  
  
  
  • Otro
    
  
  
  
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  Aptitudes

  
  
  
  
  
  • Comunicación
    
  • Soporte técnico
    
  • Atención al cliente
    
  • Networking
    
  • Gestión de relaciones con clientes (CRM)
    
  • Química
    
  • Conocimientos informáticos
    
  • Resolución de incidencias
    
  • Capacidad de