Join a leading BPO consultancy and become part of a dynamic, multicultural team supporting one of the biggest players in online advertising!

Location: Lisbon, Portugal (remote work possible within Portugal)

Employment Type: Full-time

Contract Type: Initial 12-month contract, renewable, with potential for permanent placement

Sector: Outsourcing/BPO

? What You’ll Do:

Support small and medium-sized businesses via chat, email, and phone

? Provide technical support, bug reporting, and platform guidance

Improve user experience and satisfaction across self-service products

Resolve advertiser issues and deliver a consistently positive brand experience

? Maintain job-related documentation and records

Identify trends and propose solutions to common user challenges

What We’re Looking For:

? Hebrew (C2 level) & English (B2+) fluency

EU passport, residence permit, or protection status (must be legally able to work in Portugal)

Experience or interest in the advertising industry is a plus

Tech-savvy and confident with Microsoft Office tools

Strong communication skills and a calm, resourceful personality

Flexible and open to rotating shifts

Independent worker with a team mindset

What’s in It for You?

Flight reimbursement after 9 months + yearly paid flight to your home country

Company-provided accommodation in a shared apartment (private room)

12-month contract, renewable with a path to permanent employment after 2 years

Private health insurance from day one

22 vacation days per year

Multicultural team environment with a friendly, positive vibe

Free Portuguese classes, water sports, hiking & more

Airport pick-up and full support with your relocation and registration

Ready to support the advertisers of tomorrow?

Apply now and take the next step in your career journey in beautiful Lisbon!

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