European leader in pioneering LED display solutions, revolutionizes visual experiences with smart, sustainable, and simply superior technology, is seeking an Video Technician / Pre-Sales Engineer - LED Displays.
The Video Technician / Pre-Sales Engineer will play a crucial role in providing technical expertise and support for LED display solutions. This position involves a blend of hands-on technical work related to installation and troubleshooting, as well as providing essential technical support to both the internal sales team and external clients and partners.
Tasks:
Provide comprehensive technical support for the installations, setup, and operation of LED displays.
Troubeshoot technical issues related to LED displays and associated systems, including video processors, control systems, ans signal distribution.
Offer on-site and remote technical suport to clients and partners, ensuring timely and effective resolution of technica inquiries.
Collaborate closely with the sales team to provide technical guidance and support during the sales process.
Design and develop technical specifications, and product demonstrations to the sales team, client and partners.
Stay up -to-date with the latest advancements in LED display technology and related systems.
Assist in the testing and quality control of products.
Contribute to the development of training materials and provide technical training to clients and partners as needed.
Document all technical support activities and solutions accurately.