DESCRIPTION

At OKU Ibiza, we believe in curating extraordinary experiences for both our guests and our team. We're committed to attracting top-tier talent who share our vision for exceptional hospitality. We are seeking enthusiastic Pool Waiter Supervisor to join our team and contribute to the laid-back luxury atmosphere of our five-star resort.

This is a unique opportunity to be part of an award-winning and rapidly expanding lifestyle brand that is redefining modern hospitality. We offer a competitive package and a vibrant, dynamic work environment on the iconic island of Ibiza.

OKU Ibiza is a stunning retreat that blends contemporary design, immersive dining, and a vibrant social atmosphere. As a Food and Beverage Runner, you will play a vital role in ensuring seamless and efficient service, contributing to memorable dining experiences for our guests.

ABOUT OKU

‘OKU’ is derived from the Japanese spiritual and architectural concept meaning ‘inner space’. OKU Hotels is a boutique collection of soulfully-curated, laid-back luxury hotels, created for the modern traveler. Meticulously designed sanctuaries are conceived with barefoot luxury, local connections, and slow living at heart.

OKU Hotels is headquartered in London, with current properties operating in Ibiza and Kos, and a confirmed pipeline of hotels set to open in Turkey, Spain and the Maldives. OKU is targeting to own and/or operate a collection of over ten exquisite properties in new and captivating destinations worldwide, over the next five years.

RESPONSIBILITIES OF THE ROLE

* Supervising and coordinating the pool waiter team, ensuring smooth and efficient service delivery to guest tables, maintaining OKU's high standards.
* Leading by example in the prompt and accurate delivery of food and beverages to guest tables.
* Overseeing and participating in setting and clearing tables, ensuring a consistently clean and organized dining area.
* Fostering strong collaboration between the service team and the culinary team to guarantee seamless and timely service.
* Ensuring the maintenance of a clean and organized work area by all team members, strictly adhering to all food safety and hygiene regulations.
* Monitoring and ensuring that food and beverages are presented in an aesthetically pleasing manner by the team.
* Providing guidance and training to the pool waiter team to ensure adherence to OKU's service standards and operational procedures.
* Addressing guest inquiries and resolving any service-related issues efficiently and professionally within the pool area.
* Assisting in inventory management and ensuring adequate stock levels for service at the pool.
* Contributing to the ongoing improvement of service standards and operational efficiency within the pool area.


CANDIDATE REQUIREMENTS



* A genuine passion for hospitality and a demonstrable commitment to leading a team in delivering exceptional guest experiences, embodying the OKU philosophy.
* Proven experience in a food and beverage service role with some supervisory or team leadership responsibilities.
* Ability to lead and work efficiently with a team in a fast-paced environment.
* Excellent communication, interpersonal, and teamwork skills, with the ability to motivate and guide others.
* Fluency in English or Spanish (additional languages are a plus).


BEHAVIOURAL COMPETENCIES

* Excellent organizational and time management skills, with the ability to delegate effectively.
* Ability to lead and maintain composure under pressure, guiding the team through busy periods.
* Strong problem-solving skills with the ability to proactively address and resolve issues within the team and with guests.
* Proactive and adaptable to changing demands and guest needs.
* Ability to lead and work effectively both independently and as part of a larger hotel team.


TECHNICAL SKILLS AND KNOWLEDGE



* Solid knowledge of food safety and sanitation regulations and the ability to ensure team compliance.
* Ability to understand and ensure the team follows instructions and maintains consistency in service.
* Experience with handling food and beverage service equipment and the ability to train others on its proper use.
* Basic knowledge of ingredient handling and storage and the ability to ensure the team follows best practices.


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DESCRIPCIÓN

En OKU Ibiza, creemos en crear experiencias extraordinarias tanto para nuestros huéspedes como para nuestro equipo. Nos comprometemos a atraer talento de primer nivel de todo el mundo, reuniendo a personas apasionadas que comparten nuestra visión de hospitalidad excepcional. Buscamos Runners de Alimentos y Bebidas entusiastas para unirse a nuestro equipo y contribuir al ambiente de lujo relajado de nuestro resort de cinco estrellas.

Esta es una oportunidad única de formar parte de una marca de estilo de vida galardonada y en rápida expansión que está redefiniendo la hospitalidad moderna. Ofrecemos un paquete competitivo y un entorno de trabajo vibrante y dinámico en la icónica isla de Ibiza.

OKU Ibiza es un refugio impresionante que combina diseño contemporáneo, gastronomía inmersiva y un ambiente social vibrante. Como Corredor de Alimentos y Bebidas, desempeñarás un papel vital para asegurar un servicio fluido y eficiente, contribuyendo a experiencias gastronómicas memorables para nuestros huéspedes.

ACERCA DE OKU

OKU se deriva del concepto espiritual y arquitectónico japonés que significa espacio interior . OKU Hotels es una colección boutique de hoteles de lujo relajado, cuidadosamente seleccionados y creados para el viajero moderno. Santuarios meticulosamente diseñados se conciben con lujo descalzo, conexiones locales y vida lenta en el corazón.

OKU Hotels tiene su sede en Londres, con propiedades operativas actuales en Ibiza y Kos, y una cartera confirmada de hoteles que abrirán en Turquía, España y las Maldivas. OKU tiene como objetivo poseer y/u operar una colección de más de diez propiedades exquisitas en destinos nuevos y cautivadores en todo el mundo, en los próximos cinco años.

RESPONSABILIDADES DEL PUESTO

* Supervisar y coordinar al equipo de camareros de piscina, asegurando una entrega de servicio fluida y eficiente a las mesas de los huéspedes, manteniendo los altos estándares de OKU.
* Liderar con el ejemplo en la entrega rápida y precisa de alimentos y bebidas a las mesas de los huéspedes.
* Supervisar y participar en la preparación y recogida de mesas, asegurando un área de comedor limpia y organizada de manera constante.
* Fomentar una sólida colaboración entre el equipo de servicio y el equipo de cocina para garantizar un servicio impecable y oportuno.
* Asegurar el mantenimiento de un área de trabajo limpia y organizada por parte de todos los miembros del equipo, cumpliendo estrictamente con todas las normativas de seguridad alimentaria e higiene.
* Supervisar y garantizar que los alimentos y bebidas sean presentados de manera estéticamente agradable por el equipo.
* Proporcionar orientación y formación al equipo de camareros de piscina para garantizar el cumplimiento de los estándares de servicio y los procedimientos operativos de OKU.
* Atender las consultas de los huéspedes y resolver cualquier problema relacionado con el servicio de manera eficiente y profesional dentro del área de la piscina.
* Ayudar en la gestión del inventario y a