• Empresa en pleno crecimiento|Empresa internacional

Empresa internacional

Responsibilities

• Document and share any work knowledge, incident experiences, and any improvements with the team


• Participate in mentoring and coaching new and junior employees or new members of team


• Participate and contribute to the community of knowledge sharing of SRE practices. For example, Solution Monitoring program


• Implement solution monitoring and observability monitoring, automate detections and responses


• Implement SLI and SLO measurements and monitoring in our Solution Monitoring


• Conduct Service improvement actions and review with the team using data from SLI and SLO


• Troubleshoot incidents, post-incidents analysis, perform root cause analysis


• Implement workarounds to avoid recurrence of incidents, improvements to monitoring detection


• Implement Observability monitoring and perform distributed tracing analysis of applications


• Deployment of new application releases to the preproduction and production environments


• Participate and contribute to automation in deployment, automated testing, and monitoring detection


• Collaborate with SQC team on testing automation deployment


• Collaborate with DevOps on continuous delivery


• Participate in solution FAT process and performance tests


• Drive the solution SAT process in collaboration with Development, DevOps, Platform teams


• Participate in the planning and review sessions with Development, DevOps, Platform teams


• Expand and grow the technical knowledge, skillsets, and expertise expected of an SRE


• Create and document any artifacts related to SRE practices, for example, good practices or patterns or customized dashboards or workarounds or troubleshooting methods, solution monitoring and observability improvements.

50% remoto

beneficios

Knowledge, skills:

Language skills: Fluent in English

Others: Good written and verbal communication

Technical skills:

· Experience in troubleshooting or debugging applications and complex systems

· Understand application tracing and log analysis

· Strong knowledge of Linux and VM

· Hands-on experience in Shell Scripts

· Experience in application deployment, and deployment tools (e.g. Jenkins)

· Experience in programming and development at least one programming language (e.g. Python, C, Java, etc).

· Experience with incident resolution and root cause analysis and incident management

· Knowledge and experience in using JIRA, a ITSM ticketing tool and any documentation tools (e.g. Wiki)

· Knowledge and experience in Nagios and Splunk or similar tools

· Knowledge and experience in Dockers, OpenShift, Kubernetes or similar technologies

· Knowledge and experience in automation (e.g. Ansible) will be an advantage