A leading Online Casino Gaming Company is looking for a Norwegian-speaking Customer Support Representative to join their team in Malta. If you are a customer-oriented professional who enjoys engaging with people and ensuring their online safety, this is your chance to join a fast-growing, innovative company!

Location: Qormi, Malta (Office) OR Remote from anywhere in Malta

Employment Type: Full-time

Remuneration: Base salary

Responsibilities:

? Customer Support & Communication

• Respond to customer inquiries via email on topics related to the online marketplace.


• Maintain a positive, empathetic, and professional attitude toward customers.


• Follow established communication procedures and policies.


• Ensure inquiries are handled efficiently, while adhering to company guidelines.

? Decision-Making & Policy Compliance

• Evaluate customer requests and make decisions based on defined policies and guidelines.


• Contribute to maintaining a safe and trustworthy online environment.

What You Bring:

Language Skills: Native/Fluent Norwegian (C1) and Good command of English.

Skills & Personality:

• 
  Flexible & adaptable in a fast-paced, dynamic environment.


• 
  Strong attention to detail and ability to spot issues quickly.


• 
  Empathetic and customer-focused mindset.


• 
  Conscientious, reliable, and committed to delivering excellent service.


• Interest in marketplaces, shared economy, and new technology is a plus.
  
  Experience:
  


• 
  Previous experience in customer support, content moderation, or online business is an advantage.

Benefits & Perks:

? Career growth opportunities in management or expert fields.

? Additional vacation days.

? Flexible work model:

• Work from home for late shifts and weekends (Night shifts end at midnight).
  
  ? Workplace perks:


• 
  Free fruit, tea, and coffee at the office.


• 
  Free transport to the office from selected areas in Malta.
  
  ? Health & Well-being:


• 
  Private Health Insurance, eye care tests, and mental health support.
  
  ? Financial incentives:


• 
  Team performance bonus and work-from-home allowance.


• 
  Corporate discounts for gyms, shops, and taxis.


• 
  Refer-a-friend bonus scheme.
  
  ? Comprehensive training & feedback.
  
  ? Fun company culture:


• Regular team events and a vibrant, multi-cultural work environment.
  
  ? Relocation package available for international applicants.

Take the next step in your career and join a top gaming company in Malta! Apply today!

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