A leading BPO company is seeking a German-speaking Payroll Support Specialist to join their team in Essen, Germany. If you have strong problem-solving skills, customer service experience, and a passion for payroll support, this is your opportunity to work in a dynamic and multicultural environment!

Location: Essen, Germany (On-site)

Employment Type: Contract

Remuneration: Base salary

Responsibilities:

? Payroll Support & Issue Resolution

• Manage employee inquiries related to payroll and compensation.


• Handle first-level support tickets and respond to questions via email, phone, and in-person.


• Escalate complex issues to senior support when required.

? Communication & Employee Assistance

• Provide clear and prompt responses to employees to prevent misunderstandings.


• Take ownership of escalations and ensure a positive work environment.


• Assist in streamlining payroll support processes.

What You Bring:

Language Skills: Fluent German (C1) and English (B2+).

Problem-Solving Mindset: Strong negotiation abilities with a customer-first approach.

Organizational Skills: Logical thinking and ability to manage multiple tasks efficiently.

Experience: Background in customer service or HR/payroll support is a plus.

Work Authorization: Must have a valid work permit for Germany.

Benefits & Perks:

? Private health insurance after the probation period

? Work in a dynamic, multicultural team

? Healthy lifestyle perks (free drinks & regular fruit deliveries)

? Employee wellness programs (fitness center, restaurant, and beauty care partnerships)

Join a top-tier BPO company and take your payroll support career to the next level! Apply today!

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