• Great opportunity to boost your career in Finance!|International Company SSC in Barcelona

International Company SSC in Barcelona

Billing Associate Fluent in French will be responsible for:

• Supporting not only the assigned region, but also overall Billing and Disputes if needed.


• Coordinating with local finance teams, Customer Service, Sales, and Operations.


• Escalating relevant matters to the Order to Cash Supervisor if needed, to ensure regions.


• Establishing and maintaining good relationships with other teams.


• Ensuring accurate and timely account set-up and updates to enable billing, communication, and service quality.


• Generating accurate and timely invoices, and credit notes if applicable, for customers.


• Monitoring billing transactions and sending invoices.


• Coordinating and attending to client and customer disputes, coordinating with local teams and other departments if needed, and ensuring escalations are properly handled in a customer-friendly manner.


• Being responsible for the dunning process and bad debt management.


• Ensuring quality customer interaction while improving satisfaction.


• Participating in and promoting a culture based on collaboration, teamwork, accountability, and inclusiveness within the team.


• Working towards Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) objectives for the month.


• Identifying areas that will benefit from process improvements to propose to the Supervisor Order to Cash and supporting selected projects.


• Providing clear, effective upward feedback and reporting.


• Ensuring compliance with operational accounting policies and procedures.


• Ensuring the integrity of the financial accounting systems and controls under his management.

• Experience in a very multinational environment


• Competitive compensation and benefits package in Barcelona

• Experience in Order to Cash, Billing and Collections or Customer service


• Open to work in international environments


• Working knowledge of OtC processes


• French and English as business languages


• Excellent interpersonal skills with the ability to influence and develop relations at all levels


• Flexibility and ownership


• Team player in an multi-cultural environment


• High degree of orientation in customer service


• Good negotiation skills


• High School, Vocational Certificate, Post Secondary Diploma

Preferred skills

• University Degree


• Other European Languages


• Knowledge of Microsoft Office


• Some knowledge of SAP preferable