Are you looking for a place to work that will inspire and challenge you? A place to unleash your potential? Then the PageGroup Barcelona Shared Service Centre (SSC), with its open culture and meritocratic structure is the place for you.
At the heart of our business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist services with a personal touch is how we change lives for people through creating opportunity to unleash their potential.
Open since 2014, our Shared Services Centre in Barcelona is a core part of our business. We are a champion for diversity - and a community of experts no matter if you work in finance, HR, marketing, resourcing and talent acquisition, or business technology. In fact, the PageGroup SSC is over 40 nationalities with more than 30 languages spoken. In four years, we have grown from 30 people to beyond 400. What our employees say about us helps us take the right direction - after all, being a 'Top Employer' in 8 European countries is no easy feat.
Find out more about our SSC by clicking here.
Position Purpose:
Being based in our Barcelona Shared Services Centre, the role supports the creation and growth of a new team that will be in charge of a range of Middle Office Operations activities. The Middle office will offer Customer Service and Administrative support to our Clients, Candidates and Recruitment Consultants in the administrative process throughout the Temp journey: from recruitment to placement, from onboarding to offboarding, passing through time-sheet submission, absences management and invoicing & accounting.
The scope of our team is to support 10 countries across Continental Europe.
Throughout 2022 we continue to centralize services into the Barcelona based Middle Office team, gradually optimizing the processes to optimize the Client, Candidate & Consultant journey as well as implementing an enhanced controls environment.
Middle Office Team Lead - PageGroup SSC will be responsible for:
Additional Responsibilities:
Offered for Middle Office Team Lead - PageGroup SSC:
Required for Middle Office Team Lead - PageGroup SSC: