Why working at Eurofragance?
Enjoy a great work environment in Eurofragance!
At our company, we're committed to creating an inclusive work environment where everyone feels welcome, regardless of their gender, age, sexual orientation, or any other factor. We encourage candidates from all walks of life to apply for this job vacancy, and we extend a particularly warm welcome to those with disabilities.
Mission
Main mission would be greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. The role takes place in a multicultural and multilingual setting, requiring intercultural sensitivity and the ability to communicate effectively in different languages. Work on an excellent Client Experience and constant support to Office Manager team.
Functions
· Provides administrative support to ensure efficient operation in the office and carries out administrative duties such as filing, typing, copying, binding, scanning etc.
· Exhibits polite and professional communication via phone, e-mail, and mail.
· Supports Office Service team by performing tasks related to organization and strong communication.
· Complete control of providers and tasks developed in office.
· Ensures operation of office maintenance by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
· Provides information by answering questions and requests from internal and external people.
· Maintains office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
· Contributes to team effort by accomplishing related results as needed.
· Constant help to meetings: preparation of rooms, catering, constant support, etc…
· Stocking and maintenance of offices (kitchen).
· Constant support for invoicing and control of internal informatic systems.
· Arranges meetings by reserving rooms and managing refreshments
· Support to travel arrangement, together with the rest of the team.
· Administrative support for maintenance and operations investments.
· Management of the internal messaging system: coordinating the sending of packages, receiving them in our internal warehouse, and distributing them to the recipient employees.
· Ability to manage multiple requests simultaneously, work under tight deadlines, and interact effectively with a wide range of stakeholders.
· Acts as a backup within the team to cover colleagues during vacation periods, ensuring continuity of service and support.
Educational background:
· Degree or Advanced Vocational Qualification in administration
Experience required:
· Experience as a receptionist, office assistant or in a related field for, at least, 5 years.
Habilities:
· Warm personality with strong communication skills.
· Ability to work well under limited supervision.
· Great communication skills.
· Self-Driven
· Excellent Customer Care Skills
· Ability to Maintain a Strict Level of Confidence
· Attention to Detail
· Professional Appearance
· Strong Problem-Solving Skills
· Excellent Organizational Skills
· Ability to Work Alone or As Part of a Team
· Enthusiastic and Reliable
Languages:
English high
Catalan high
Spanish High
Key Knowledge
· SAP (Intermediate)
· Excel (Advanced)
· Microsoft Office Programs (Proficiency)
Monday to Thursday from 9 a.m. to 5:30 p.m.
Friday from 8 a.m. to 4 p.m.
On-site presence required, with flexibility to travel between company locations (Rubí & Sant Cugat) based on weekly team needs. Must have own vehicle to ensure mobility between sites.