Join a Top Workplace tech business process outsourcing company as a Program Manager and take ownership of strategic initiatives, performance management, and client success. Based in Dublin with a hybrid model, this role is ideal for experienced leaders ready to drive high-impact programs in a fast-paced environment.

Location: Dublin, Ireland
Work Model: Hybrid
Employment Type: Full-time
Industry: Tech | Outsourcing | Program Management
Languages: English (C1+)
Compensation: Base salary + benefits

Responsibilities:

Act as the primary contact for key clients, ensuring smooth daily operations

Set and align program goals with internal teams and client expectations

Monitor and optimize sales team performance through data analysis and forecasting

Lead performance reviews and deliver executive-level business presentations

Mentor and develop team members through structured coaching and training

Motivate individuals by aligning growth opportunities with team objectives

Oversee timely delivery of milestones and execution of strategic initiatives

Manage recruitment, onboarding, and performance accountability

Collaborate cross-functionally with BI, Talent, and Operations departments

Implement scalable processes to meet evolving program needs

Ensure compliance with company policies and labor regulations

Requirements:

? Fluent in English (C1+), both spoken and written

? 5+ years in a sales-driven environment (SaaS/Tech background is a plus)

? 3+ years of experience in team or people management

? Proven success in client-facing stakeholder engagement

? Strong record of sales target achievement

? Comfortable managing hybrid or remote teams

? Skilled with CRM systems and sales enablement tools

? Analytical mindset and strong presentation skills

? Strong knowledge of structured sales and coaching methods

? Familiar with budgeting, forecasting, and project milestone tracking

Offer:

Structured training & career development

Education reimbursement

Full VHI private healthcare

Personal hardship loan access

24/7 mental health and employee assistance program

Ready to lead transformational programs with one of Ireland’s top tech employers?

Apply now and bring your leadership to the next level!

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