Company description??


OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.??


In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.???


Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.???


With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.??


As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.??


This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.???


At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.???




Description of function


We are looking for a Systems Administrator to work in our Enterprise Services department. This role will be focused on the IT infrastructure projects with our customers about on-premises equipment and Cloud environments.


The main tasks for the role will include:

* Oversee the ticketing and support requests from the customers.
* Preventive maintenance (keeping up to date and patched) of the customers IT infrastructure.

* Corrective maintenance (identify, troubleshoot and resolve) for any incidents raised by the monitoring tools or the end customer reported directly or in our ticketing systems.

* Develop documentation, diagrams and processes to improve the day-to-day tasks.

* Develop automation for recurring tasks on on-premises server infrastructure and in the cloud.

* Create monthly reports of the supported infrastructure.

* Participate or lead projects related to the technologies listed below.

* Work closely with transversal departments and presales to help them develop and understand the portfolio of products and services.





We work with technologies such as those listed below:


* Hyperconvergence systems (Nutanix) and virtualization environments like VMWare and Hyper-V as well as public cloud on Azure and AWS.

* Relational databases (SQL Server, PostgreSQL, MySQL).

* Software defined storage (DataCore, Ceph).

* Programming and/or scripting (Python, Bash, PowerShell, Ansible...).

* Monitoring tools such as Zabbix or PRTG and visualization tools such as Grafana.

* Backup and recovery tools such as Veeam.

Minimum Requirements

* Experience administering Microsoft environments, Active Directory, patching management, backup and recovery and monitoring in big environments.

* Experience in virtualization environments as VMWare and Hyper-V

* Fluent in English, written and spoken.

* Self-starter with the ability to work independently and drive projects to completion.






We offer:

* Full-time employment contract.

* Annual performance bonus based on individual and company achievements.

* Medical insurance.

* A dynamic and friendly work environment with a focus on learning and development.

* A culture that values open communication, innovation, and teamwork.

* Opportunities for continuous training and professional growth.