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Company description?? OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.?? In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.??? Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.??? With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.?? As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.?? This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.??? At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.? Job Overview We are seeking a Senior Technical Sales Specialist Cloud & IT to support all Marlink Group business units, working alongside Product Managers and Solution Architects. This role will focus on specialized solution selling through a consultative approach, positioning Marlink’s Cloud & IT go to market (GTM) offerings and value added services including: • Advisory Services • Professional Services • Support Services • Managed Services This role will cover Cloud & IT Modern Applications (DevOps), Infrastructure, Modern Workplace, Data & AI, and Security, with a primary focus on the Edge Ecosystem, integrating Marlink’s IoT, networking, communication, applications and cybersecurity GTM offerings for complex, remote industries. Key Responsibilities • Business Development & GTM Strategy Execution: Develop and execute Cloud & IT sales strategies aligned with Marlink’s GTM offerings, supporting all Marlink Group business units. Drive consultative solution selling, positioning Marlink’s cloud and IT capabilities as business enablers for shipping, cruise, energy, mining, humanitarian aid, yachting, oil and gas, and government. Identify and engage key decision makers, including CIOs, CTOs, Fleet IT Directors, IT Managers, and Operations Leaders. Support cross selling and integration of Marlink’s IoT, networking, communication, applications and cybersecurity solutions within Cloud & IT sales opportunities. Collaborate with regional sales teams, pre sales engineers, and strategic partners to drive pipeline growth and revenue acceleration. Identify and pursue new business opportunities in target industries (mining, oil and gas, energy, humanitarian aid, government, maritime) Build and maintain strong relationships with potential strategic vendor/channel partnerships. Build and maintain strong relationships with key stakeholders, including C level executives, IT leaders, and operational managers. Develop and execute account plans to drive revenue growth and market penetration. • Cloud & IT GTM Offering Development: Collaborate with Product Leads to create new hybrid multi cloud and modern IT GTM offerings that support remote and mission critical industries. Co develop hybrid multi cloud and modern IT managed services that optimize performance, security, and cost for AWS, Azure, and GCP deployments. Assist in defining the multi cloud value propositions, pricing models, and sales enablement strategies to support Marlink’s business units. Work with strategic cloud providers (AWS, Microsoft, Google) and technology partners like HPE, Veeam, Commvault, Cisco, NetApp, Nutanix, PureStorage etc. to align Marlink’s solutions with industry specific cloud transformation initiatives. •Business Analysis: Conduct in depth analysis of customer needs, pain points, and business challenges. Translate customer requirements into actionable insights for solution design and GTM strategy. Monitor industry trends, competitive landscape, and emerging technologies to identify opportunities for innovation. •Partner Ecosystem & Sales Enablement: Engage with hyperscale cloud service providers (Azure, AWS and Google), security vendors, technology vendors and services partners to drive co selling and bundled solutions. Support internal teams with sales enablement, training, and GTM collateral development for cloud and IT offerings. Develop white papers, case studies, and reference architectures that reinforce Marlink’s value in Cloud & IT for remote industries. •Customer Success & Managed Services Growth: Drive adoption and expansion of Marlink’s managed services for Cloud & IT, including: ?IT Service Management ?Managed Public, Private, Edge Cloud & Infrastructure ?Cloud Security & Compliance Services ?Remote IT Operations & Monitoring ?Data Analytics & AI Managed Services Work with Marlink’s Service Delivery teams to ensure customer success, continuous innovation, and service optimization. •Enterprise Architecture Solutioning: Design and propose end to end cloud and IT architecture solutions with related service (development, advisory, professional, support or managed) offerings that align with customer business objectives and Marlink’s strategic goals. Collaborate with the product and innovation team to develop customized GTM offerings for target industries. Ensure GTM offerings are scalable, secure, and compliant with industry standards and regulations. •Consultative Solution Selling & Customer Engagement: Act as a trusted advisor to customers, providing expert guidance on cloud and IT solutions and services. Deliver compelling presentations, demonstrations, and proof of concepts to showcase the value of Marlink’s offerings. Negotiate and close deals, ensuring alignment with customer expectations and Marlink’s profitability goals. Lead technical and business discovery sessions, understanding customer challenges in remote and complex environments and mapping them to Marlink’s Cloud & IT solutions. Work closely with Product Managers and Solution Architects to customize cloud and IT solutions that align with specific industry use cases. Present and demonstrate Marlink’s Cloud & IT services, including: ? Hybrid Multi Cloud Strategy (AWS, Azure, GCP integration) ?Cloud & IT Modern Applications (DevOps, Containers, Kubernetes, CI/CD Pipelines) ?Public, Private & Edge Cloud Infrastructure ?Edge & Distributed Cloud Architectures ?Modern Workplace & Digital Collaboration (VDI, Microsoft 365, Telephony and Video Intelligence) ?Data & AI (Edge AI, Big Data Analytics, Predictive Maintenance, AI driven Automation) ?Security (Zero Trust Architecture, Secure Access, Managed Security, OT/IT Convergence) Assist customers in building business cases and ROI models for Cloud & IT transformation. Bu

Company description?? OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.?? In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.??? Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.??? With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.?? As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.?? This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.??? At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.??? Description of function We are looking for a Systems Administrator to work in our Enterprise Services department. This role will be focused on the IT infrastructure projects with our customers about on-premises equipment and Cloud environments. The main tasks for the role will include: * Oversee the ticketing and support requests from the customers. * Preventive maintenance (keeping up to date and patched) of the customers IT infrastructure. * Corrective maintenance (identify, troubleshoot and resolve) for any incidents raised by the monitoring tools or the end customer reported directly or in our ticketing systems. * Develop documentation, diagrams and processes to improve the day-to-day tasks. * Develop automation for recurring tasks on on-premises server infrastructure and in the cloud. * Create monthly reports of the supported infrastructure. * Participate or lead projects related to the technologies listed below. * Work closely with transversal departments and presales to help them develop and understand the portfolio of products and services. We work with technologies such as those listed below: * Hyperconvergence systems (Nutanix) and virtualization environments like VMWare and Hyper-V as well as public cloud on Azure and AWS. * Relational databases (SQL Server, PostgreSQL, MySQL). * Software defined storage (DataCore, Ceph). * Programming and/or scripting (Python, Bash, PowerShell, Ansible...). * Monitoring tools such as Zabbix or PRTG and visualization tools such as Grafana. * Backup and recovery tools such as Veeam.

About Us & Company description?? OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.?? In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.??? Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.??? With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.?? As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.?? This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.??? At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.? Job Overview Marlink Group is seeking a Senior Solution Architect Cloud & IT to support Marlink Group business units, working alongside: • Senior Technical Sales Specialist Cloud & IT (driving customer engagements and revenue growth) • Senior Product Lead Cloud & IT (defining GTM offering strategy and execution) This role will provide technical pre-sales expertise, leading solution architecture design, proof-of-concepts (POCs), and technical demonstrations. The position will focus on hybrid multi-cloud, infrastructure, modern work, digital and modern innovation, security, data and AI, integrating Marlink’s IoT, networking, communication, and cybersecurity GTM offerings. Key Responsibilities • Technical Pre-Sales & Solution Architecture: Act as the technical subject matter expert (SME) for Marlink’s Cloud & IT GTM offerings. Design and present cloud, hybrid IT, and edge computing solutions, integrating AWS, Azure, GCP, and private cloud. Work with customers to understand their business challenges, defining tailored cloud and IT architectures that align with operational needs. Create and deliver high-impact technical presentations, demos, and POCs, showcasing the value of Marlink’s Cloud & IT GTM offerings. Develop reference architectures, solution designs, and technical best practices for well architected frameworks and cloud adoption frameworks. •Collaboration with Sales & Product Management: Support the Senior Technical Sales Specialist Cloud & IT by providing technical expertise during the sales cycle. Work alongside the Senior Product Lead Cloud & IT to define and refine cloud solution offerings, pricing models, and managed services frameworks. Ensure that the technical solution aligns with GTM strategy, industry compliance requirements, and customer business objectives. Assist in bid responses, RFPs, and technical proposals, ensuring competitive differentiation •Industry Specific Cloud & IT Solutioning and Services: Leverage expertise in managed services to design and deliver solutions that optimize operational efficiency and reduce total cost of ownership (TCO) for customers. Develop hybrid multicloud and IT solutions tailored to industry specific challenges in: ?Maritime & Shipping: Fleet IT modernization, maritime cybersecurity, cloud-based vessel management. ?Energy & Mining: Remote asset monitoring, hybrid cloud deployments, edge computing for offshore sites. ?Government & Humanitarian Aid: Secure, resilient cloud solutions for mission critical applications. ?Yachting: Secure onboard IT infrastructures, hybrid cloud for VIP digital workspaces. Align technical solutions with regulatory and IT security frameworks (IMO, SOLAS, IEC 62443, NIST, ISO27k, GDPR, EU Cybersecurity Act). •Hybrid Multi-Cloud & Edge Computing Expertise: Architect solutions using AWS, Azure, and GCP, ensuring hybrid and multi-cloud interoperability. Provide technical guidance on DevOps, Kubernetes, containerization, and cloud native architectures. Optimize edge computing architectures, ensuring seamless integration with IoT, networking, applications, connectivity and cybersecurity solutions. Design Zero Trust security architectures to protect remote IT and OT environments. •Customer Advisory & Proof-of-Concept Development: Conduct deep-dive technical workshops, helping customers define cloud migration roadmaps and security strategies. Lead proof-of-concepts (POCs), demonstrating the feasibility and performance of Marlink’s Cloud & IT GTM offerings (solutions and services). Provide technical advisory services to customers, ensuring optimal cloud adoption, security, and compliance. •Sales Enablement & Partner Collaboration: Train sales teams, partners, and customers on Marlink’s Cloud & IT GTM offerings, hybrid multicloud strategy, and IT security best practices. Collaborate with AWS, Microsoft, Google, and technology vendors to align Marlink’s cloud and IT GTM offerings with industry standards. Assist in developing technical playbooks, battle cards, and competitive positioning materials for the sales team •Strategic Alignment: Ensure all activities align with Marlink’s mission, vision, and strategic objectives. Contribute to the company’s goals of driving digital transformation, sustainability, and operational excellence in target industries. Work closely with BUs to gain market specific knowledge and input.

Company description?? OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.?? In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.??? Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.??? With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.?? As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.?? This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.??? At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.??? Role Overview We're seeking a Full Stack Developer for our IT, Network & Cloud Product Development Team with strong experience in Python (preferably with frameworks such as Django or Flask). You’ll be working on both frontend and backend systems, contributing to architecture, development, testing, and deployment. Key Responsibilities * Design, develop, and maintain backend products and services using Python. * Develop and enhance frontend components. * Collaborate with designers, product managers, and other developers. * Ensure code quality through automated testing and code reviews. * Participate in technical planning and documentation. * Debug and troubleshoot across the stack.

Company description?: OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.?? In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.??? Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.??? With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.?? As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.?? This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.??? At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.??? Description of function: The Sales Executive’s main objective is to generate new business to the company through the following responsibilities:? * Conducting market research to identify selling possibilities and evaluate customer needs. * Actively seeking out new sales opportunities through commercial trips, cold calling and networking. * Setting up meetings with potential clients and listening to their wishes and concerns. * To maintain a healthy pipeline of opportunities by continued prospecting. Some other responsibilities include:? * Account Management of around 10 existing accounts.? * Beyond individual objectives, to embrace and promote good teamwork spirit.? * Recording of commercial activity in the appropriate management system.? * Responding to and following up sales enquiries using appropriate methods.? * Working closely with the project team in the early stages of new sales, and maintaining continuous awareness of project status to identify potential issues and/or opportunities related to the project. * Providing two-way communication between the client and team, to provide strong team representation and set proper client expectations.?

Company description?? OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.?? In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.??? Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.??? With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.?? Description of functions The Service Delivery Manager (SDM) is responsible for ensuring high-quality IT services are delivered to internal and external customers within agreed SLAs (Service Level Agreements) and KPIs (Key Performance Indicators). This role oversees IT service desk operations, incident management, problem resolution, and continual service improvement in a telecommunications environment. The SDM acts as a bridge between IT, business stakeholders, and third-party vendors, ensuring seamless IT service management (ITSM) processes that support business operations and customer satisfaction. Key Responsibilities: 1. Service Delivery & SLA Management * Ensure IT services are delivered according to agreed SLAs and KPIs. * Monitor incident, problem, change, and request management processes to improve service efficiency. * Collaborate with IT teams to reduce downtime and improve system availability. * Provide regular SLA performance reports to leadership and stakeholders. 2. IT Service Desk & Incident Management * Oversee the IT Service Desk team, ensuring prompt resolution of user issues. * Act as an escalation point for critical incidents, ensuring fast resolution and minimizing impact. * Improve First Call Resolution (FCR) rates by enhancing knowledge base and training. * Implement ITSM best practices (ITIL v4) to improve support efficiency. 3. Problem & Change Management * Conduct Root Cause Analysis (RCA) on recurring issues and drive permanent solutions. * Work with IT teams to implement proactive monitoring to prevent incidents. * Oversee change and release management processes, ensuring minimal service disruption. 4. Customer & Stakeholder Engagement * Serve as the primary point of contact for IT service-related matters. * Conduct regular service review meetings with business units and external customers. * Work with telecom network & infrastructure teams to ensure service continuity. * Gather customer feedback and drive continuous service improvement (CSI). 5. Vendor & Contract Management * Manage relationships with third-party service providers and ensure contract compliance. * Monitor vendor performance against agreed SLAs and KPIs. * Negotiate service agreements and drive cost efficiency in service operations. 6. ITSM Process Improvement & Automation * Implement automation and self-service solutions to reduce manual ticket handling. * Drive adoption of AI-powered chatbots, automated ticket triaging, and self-healing IT systems. * Enhance service reporting and analytics to track trends and improve IT operations.

Company description?? OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.?? In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.??? Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.??? With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.?? As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.?? This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.??? At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.??? Description of functions We are seeking a highly skilled and detail-oriented IT Technical Project Manager to lead and deliver technology-driven projects across the organization. This role bridges the gap between business needs and technical solutions, managing scope, timelines, resources, and risks. The ideal candidate combines strong project management skills with technical proficiency to drive successful project outcomes. Key Responsibilities: * Lead end-to-end management of IT projects, including infrastructure upgrades, system implementations, software development, cloud migrations, and integrations. * Define project scope, goals, deliverables, and success criteria in collaboration with stakeholders. * Develop detailed project plans, schedules, budgets, and resource allocations. * Coordinate internal teams and external vendors to ensure timely delivery of milestones. * Track progress, manage risks and issues, and implement mitigation plans. * Serve as the primary point of contact between technical teams and business stakeholders. * Facilitate meetings, status reports, and steering committees to maintain transparency. * Ensure projects adhere to organizational methodologies (Agile, Scrum, Waterfall, or hybrid). * Manage changes in project scope, schedule, and costs through formal change control processes. * Ensure post-project reviews, documentation, and knowledge transfer are completed.

Company description?? OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.?? In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.??? Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.??? With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.?? As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.?? This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.??? At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.??? Description of functions We are seeking a skilled and proactive Azure Engineer to design, implement, and manage our cloud infrastructure within Microsoft Azure. The ideal candidate will have deep expertise in Azure services, cloud architecture, and IT operations, ensuring the performance, security, and reliability of our cloud-based systems. Key Responsibilities: Design and deploy scalable, highly available, and fault-tolerant Azure solutions. Manage and maintain Azure resources including VMs, virtual networks, storage accounts, Azure Active Directory (AAD), and resource groups. Automate infrastructure provisioning using tools like ARM templates, Bicep, or Terraform. Monitor, troubleshoot, and optimize the performance of Azure environments. Ensure compliance with security policies and implement best practices for Azure security and governance. Collaborate with developers, DevOps, and IT support to integrate Azure services with business applications. Perform routine maintenance and patching of cloud-based resources. Manage Azure backup, disaster recovery, and business continuity strategies. Provide documentation, training, and technical support to internal teams.

Company description?? OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.?? In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.??? Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.??? With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.?? As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.?? This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.??? At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.??? Description of functions We are seeking a detail-oriented and customer-focused Application Support Analyst to provide technical and functional support for our business-critical applications. You will act as a key liaison between end-users, developers, and system administrators, ensuring smooth operation, issue resolution, and continuous improvement of software systems. Key Responsibilities: * Provide first- and second-line support for enterprise applications, ensuring incidents and service requests are logged, investigated, and resolved in a timely manner. * Monitor application performance and proactively identify and resolve issues. * Troubleshoot functional and technical problems with applications and escalate complex issues to development or third-party vendors. * Perform routine maintenance tasks such as patching, upgrades, and configuration changes. * Document incidents, solutions, user guides, and support procedures. * Collaborate with business units to gather requirements and support application changes or enhancements. * Participate in system testing, release management, and deployment activities. * Ensure compliance with service level agreements (SLAs) and ITIL processes. * Assist in user access control and security management for supported applications. * Provide training or guidance to end users as needed.

Company description?? OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.?? In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.??? Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.??? With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.?? As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.?? This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.??? At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.??? Description of functions The Application Support Manager is responsible for overseeing the day-to-day operations of application support services, ensuring business-critical applications run smoothly, and leading a team of support analysts. This role focuses on incident management, problem resolution, service improvements, and stakeholder collaboration to enhance application reliability and user experience. Key Responsibilities: 1. Application Support & Incident Management * Lead the application support team to resolve L2 & L3 support issues efficiently. * Ensure incident, problem, and change management processes are followed. * Monitor application performance, availability, and SLAs, taking proactive measures to reduce downtime. * Act as an escalation point for critical application issues. 2. Team Leadership & Vendor Management * Manage a team of Application Support Analysts & Engineers, providing guidance and mentoring. * Coordinate with vendors & third-party suppliers for external application support. * Conduct regular performance reviews, training, and development plans for the team. 3. Service Improvement & Optimization * Analyze incident trends to drive root cause analysis (RCA) and implement permanent solutions. * Improve automation, self-service, and monitoring tools to enhance application stability. * Work with Development, Infrastructure, and Security teams to optimize application performance. 4. Stakeholder & Business Engagement * Collaborate with business units & IT teams to understand application support needs. * Provide regular reporting on SLAs, KPIs, and service performance to senior leadership. * Ensure compliance with ITSM best practices (ITIL), security policies, and regulatory requirements. 5. Change & Release Management * Assess the impact of new software releases & patches before deployment. * Ensure smooth implementation of application upgrades, migrations, and rollouts. * Minimize service disruption during change implementations.

OmniAccess is part of Marlink Group, which is the global leader in smart network solutions, connecting people and assets worldwide, even in remote markets that cannot be reached with conventional connectivity. In this position, you will manage master data across systems and portals used by the entire organization. This involves working on data projects, carrying out analysis, clean up actions and problem management for IT Service Desk. This position is based in Palma de Mallorca, Spain. Main responsibilities: * Support data quality projects in cooperation with the Data Quality and Application Support team. * Projects would involve performing gap-analysis, coordinating with business and technical stakeholders, and finding the most efficient solutions. * Performing data management tasks with the help of diverse tools and technologies available within Marlink. * Ad-hoc tasks like data administration, data entry and data cleanup are an integral part of being a data specialist. The data specialist would also handle tickets related to data quality issues impacting Marlink’s business applications.

OmniAccess is part of Marlink Group, which is the global leader in smart network solutions, connecting people and assets worldwide, even in remote markets that cannot be reached with conventional connectivity. To drive Data Strategy, Governance and Data Quality at Group level, we are looking for a Data Governance & Strategy Lead, to join Data Governance & Strategy team. In this role you are responsible to develop, maintain and enforce policies, standards and practices for programme, projects and day to day activities to ensure data quality, compliance, security and usability across data domains of Marlink Group. This position is based in Palma de Mallorca, Spain. Main responsibilities: * Lead the development, implementation, and maintenance of enterprise-wide data governance frameworks, policies, and standards in support of the Marlink data strategy. * Partner with business units and technical teams to define and embed data ownership, stewardship, and accountability across critical data domains. * Define and manage data quality standards, metrics, and monitoring processes to ensure data integrity and reliability. * Collaborate with data product managers and analytics teams to ensure governance practices are embedded in the lifecycle of data products and BI solutions and drive the data strategy of Marlink. * Coordinate the Data Governance Forum and facilitate working groups to align stakeholders on data priorities, critical issues, and compliance requirements. * Support regulatory and compliance initiatives (e.g., GDPR, CCPA, industry-specific regulations) by ensuring data governance controls meet external and internal requirements. * Advocate for a data-driven culture by delivering training, communication, and change management activities related to data governance. * Manage governance tools and technology (e.g., data catalogue, metadata management platforms).

Company description: Omniaccess is leading Managed Security Service Provider (MSSP) specialized in delivering advanced cybersecurity solutions to the maritime industry. With a global footprint and 24/7 operations, we protect over 1,800 vessels worldwide, offering centralized monitoring, threat detection, incident response, and compliance support tailored to the unique challenges of the maritime environment. Our services are designed to secure vessel operations, onboard systems, and critical infrastructure, ensuring business continuity and resilience against evolving cyber threats. Our team is composed of passionate cybersecurity professionals dedicated to innovation, operational excellence, and customer success. As a trusted partner to shipowners, operators, and maritime technology providers, we combine deep sector expertise with state-of-the-art tools and processes to deliver reliable, efficient, and scalable managed security services. Joining us means being part of a mission-driven organization that plays a key role in safeguarding global maritime operations. Description of function The Cyber Security Engineer is a hands-on security professional who provides technical knowledge and leadership to OmniAccess security solutions and services. You will lead, design and deploy our security solutions in our customers, and will play a key role in the evolution of our SOC. Responsibilities * Security Solution Deployment: Lead the planning, implementation, and configuration of security solutions to enhance the organization's defences. Collaborate with cross-functional teams to ensure seamless integration with all security solutions. * SOAR/SIEM Implementation: Spearhead the deployment and customization of the SOAR/SIEM/Security platforms to automate and orchestrate security processes. Develop and maintain playbooks, workflows, and automation scripts. * Security Project Management: Manage end-to-end security projects, including scope definition, resource allocation, and project tracking. Ensure projects are completed on time and within budget. * Security Solution Integration: Integrate various security solutions and tools with the SOAR/SIEM/Security platforms to create a unified and comprehensive security ecosystem. Collaborate with vendors and internal teams for successful integrations * Travel needs: Up to 10%. * Availability to do On - Calls.

About OmniAccess OmniAccess, part of the Marlink Group, is an industry-leading marine network solutions provider, offering a wide range of products and services with over 15 years of experience. From our base in Palma de Mallorca, we cater to some of the world’s largest yachts and key cruise line companies, with a strong commitment to service quality and availability.??? We operate global VSAT GEO networks from our own teleports and HUBs located in Palma de Mallorca, Germany, the Netherlands, Chile, the USA, and Australia. As part of our comprehensive, end-to-end solutions, we design, implement, and support onboard IT networks. Since 2022, we have also partnered with Starlink to offer LEO coverage. About Marlink As a true partner to our global customers, we provide smart network solutions that connect people and assets around the globe and in all markets where traditional connectivity cannot be achieved or is not available. As an internationally active and well-known group with more than 1600 colleagues working in more than 30 locations, we help our customers in industries including Shipping, Energy, Humanitarian to run their business remotely in ever smarter, more profitable and sustainable ways. Job overview: We are seeking a highly skilled Product Development Engineer with deep expertise in LAN and WAN networks, wireless networking, captive portals, and network security. The successful candidate will focus on the development and productization of network solutions tailored for Managed Service Provider (MSP) offerings. You will work closely with cross-functional teams to design, implement, and optimize network solutions that ensure seamless operation, high security, and scalability for our customers. Key Responsibilities: * Design, develop, and optimize LAN and WAN network architectures for MSP-managed environments, ensuring high availability, scalability, and performance. * Develop and enhance wireless networking solutions, including Wi-Fi access points, mesh networks, and network optimization techniques for MSP deployments. * Design and implement captive portals solutions for guest authentication, policy enforcement, and user engagement within an MSP framework. * Evaluate and implement security measures to protect networks from threats such as unauthorized access, malware, and data breaches, ensuring compliance with industry standards. * Collaborate with product management and operations teams to ensure seamless integration of network solutions into MSP service offerings. * Work with network automation and monitoring tools to streamline MSP operations and ensure proactive network management. * Perform network security assessments and provide recommendations for improving security policies and configurations. * Collaborate with software development teams to integrate network solutions with cloud-based services and enterprise systems. * Stay up to date with emerging networking technologies and industry best practices to drive innovation in product development. * Document designs, configurations, and processes to ensure maintainability and knowledge sharing within the team.

Company description: Omniaccess is leading Managed Security Service Provider (MSSP) specialized in delivering advanced cybersecurity solutions to the maritime industry. With a global footprint and 24/7 operations, we protect over 1,800 vessels worldwide, offering centralized monitoring, threat detection, incident response, and compliance support tailored to the unique challenges of the maritime environment. Our services are designed to secure vessel operations, onboard systems, and critical infrastructure, ensuring business continuity and resilience against evolving cyber threats. Our team is composed of passionate cybersecurity professionals dedicated to innovation, operational excellence, and customer success. As a trusted partner to shipowners, operators, and maritime technology providers, we combine deep sector expertise with state-of-the-art tools and processes to deliver reliable, efficient, and scalable managed security services. Joining us means being part of a mission-driven organization that plays a key role in safeguarding global maritime operations. Description: As a Project Manager at OmniAccess Cyber, you will lead and actively participate in complex, high-priority projects and initiatives, following the company’s established project management methodology. This role is critical in ensuring successful project execution across internal and commercial engagements. Purpose of the job: Manage projects of high complexity and delivery of high-quality results. Main tasks: Project Management: Project Leadership & Execution: * Lead strategic and operational projects, ensuring alignment with OmniAccess Cyber project management framework. * Act as the primary point of contact and assume full accountability for project delivery, timelines, scope, budget, and quality. * For commercial projects, take over project management responsibilities post-contract signing, while the Key Account Manager (KAM) remains the project sponsor. Structured Project Management: * Manage all core project dimensions: scope, cost, time, and quality. * Oversee all knowledge areas defined by the methodology, including stakeholder management, procurement, HR planning, risk management, communication, and integration. Lifecycle Ownership: * Drive the entire project lifecycle—from initiation and planning through execution to closure. * Collaborate with department heads to define and assemble the appropriate project team. * Plan, coordinate, and lead project teams, including internal resources, external partners, and clients. Team Development & Communication: * Foster an engaged, motivated project team and maintain high performance throughout the project lifecycle. * Organize and document project meetings and ensure effective information flow internally and externally. * Keep key stakeholders informed of project status and initiate corrective actions as needed. * Recognize team contributions, manage performance, and proactively address conflicts or challenges. Change & Risk Management: * Handle changes and unforeseen circumstances with a business and user-focused mindset. * Escalate issues promptly when necessary to ensure project goals are met. Compliance & Documentation: * Use project management tools as defined by OmniAccess Cyber methodology. * Ensure preparation, maintenance, and delivery of all required project documentation. * Monitor and control compliance with OmniAccess Cyber internal policies, standards, regulatory, and contractual obligations. * Ensure a smooth transition from project design to operational maintenance phase. Stakeholder Collaboration: * Work closely with the OmniAccess Project Steering Committee and other key stakeholders to ensure transparency and alignment throughout the project lifecycle. Manage customer relationships: * Recognize key project stakeholders on the user side and cooperate with them. * Actively involve user representatives in the project team and cooperate with them. * Encourage quality cooperation between team members from OmniAccess Cyber and by users. * Resolve user issues or communicate requests or issues that occur during a project with users to other instances. * Require project team members to perform their work responsibly and in a timely manner, build trust and respectful communication with the user. Monitoring technology and market trends: * Monitor the state of the market, and research new tools and trends. * Continuously monitor news in technologies, practices and regulations in the field of information security and project management. Learn new technologies, tools, techniques, methodologies. * Continuously improve the existing project methodology. * Learn and obtain the necessary certificates. Improvement of existing and development of new services: * Propose improvements and develope new work methodologies necessary for the realization of project activities. * Bring ideas and suggestions for the development of new products and services for the user. Propose new products and services according to the Head of Department. * Communicate information to superiors and the Sales department that arises from their work, and enables further expansion of work and placement of additional products and services with users. * Continuously think and suggest opportunities for improvement. Development and support for colleagues: * Educate colleagues in the field of project management. * Prepare presentations and educational materials. * Advise and provide support to colleagues in managing smaller projects. * Will be included as an aid in the escalation of problems from lower levels. * Monitor the progress of younger colleagues, give feedback and emphasize further development activities. * Foster collaboration across departments. * Set an example for others in communicating with customers and performing work tasks. * Perform other tasks as ordered by the Director, which are in accordance with the nature and type of work. Responsible of: * Delivery of projects within approved frameworks. * Quality relationships with internal and external users. * Productivity of the project management process. * Prioritization of work tasks in cooperation with other departments. * Quality of project deliveries. * Implementing and complying with the company's policies and procedures. * Professional integrity and keeping confidential information. * Safeguarding the dignity and reputation of the company. * Ethically correct decisions and practices. * Delivering a high level of quality service to the user. * Up-to-date documentation. * High standards and professionalism in written and oral communication with the user. * Correct and regular use of internal SW solutions that are used within the company's operations according to defined rules (servicedesk, working time records, etc...)

Company Description: OmniAccess, as part of the Marlink Group, is an industry leading marine networks solutions provider, offering a wide range of products and services with over 15 years of experience. From our base in Palma de Mallorca, we cater services for some of the world’s largest yachts and key cruise line companies, with a very strong commitment to service quality & availability. We operate global VSAT GEO networks from our own teleports & HUBs located in Palma de Mallorca, Germany, Netherlands, Chile, USA, and Australia. As part of our integral, end-to-end solutions we design, implement, and support onboard IT networks. From 2022, we are also partnering with Starlink to offer LEO coverage. About the Role: As a Corporate Systems Developer, you will play a key role in designing, developing, and maintaining solutions that support our core business operations. You’ll work closely with cross-functional teams to enhance system performance, streamline processes, and integrate various business applications that form the backbone of our corporate ecosystem. In this role, you’ll be responsible for building innovative solutions to complex business challenges, ensuring seamless system integrations, and supporting internal users with technical inquiries. Your work will directly impact the efficiency and scalability of our operations, making you an essential part of our IT team’s growth and success. This is an exciting opportunity for someone who thrives in dynamic environments, enjoys solving technical problems, and is eager to contribute to continuous improvement initiatives across the company. What You’ll Do: * Develop & Innovate: Design, develop, and implement solutions to meet both internal and external business needs. * System Integration: Work on integrating different business applications, optimizing processes, and ensuring system interoperability. * Support & Troubleshooting: Provide technical support to internal users, resolving issues, and addressing system-related inquiries. * Data-Driven Insights: Collaborate on data analysis projects, providing insights for stakeholders to make informed decisions. * Documentation & Training: Create and maintain system documentation, manuals, and provide training to users when needed. * Continuous Improvement: Proactively identify areas for improvement in systems and processes, driving efficiency and innovation. * Cross-Team Collaboration: Work with development teams to integrate IT systems with customer platforms when required. * Incident Response: Be available for critical system-related incidents outside of regular hours if necessary. * On Call: Be available to enter the on-call system through rotations for after-hours emergencies.

Position Overview: We are seeking an experienced and detail-oriented Sales Support Manager to join our dynamic team. The ideal candidate will have a strong administrative background, proven experience in interfacing between sales and administration, experience in KYC process and proficiency in Microsoft Dynamics 365. This role requires excellent organizational skills, the ability to review, define and implement workflows, and the capability to efficiently manage lead assignments while supporting the sales team. Key Responsibilities: * Provide administrative support to the sales team, ensuring efficient operations and workflow management. * Interface between the sales and administration departments to streamline processes and improve communication. * Overview and coordinate our KYC process for clearance by Administration. * Utilize Microsoft Dynamics 365 to manage customer data, track sales activities, and generate reports. * Define and implement effective workflows to optimize sales processes and enhance team productivity. * Manage lead assignments, ensuring timely and accurate distribution of leads to the sales team. * Assist in the preparation of sales proposals, contracts, and presentations. * Maintain and update the CRM database, ensuring data accuracy and completeness. * Collaborate with internal teams, including marketing, product development, and customer support, to align sales strategies with overall business objectives. * Provide regular reports and updates to senior management on sales support activities and performance metrics. * Travel occasionally to meet with clients, attend industry events, and represent the company.

Company Description: OmniAccess is an industry leading marine networks solutions provider, offering a wide range of products and services with over 15 years of experience. From our base in Palma de Mallorca, we cater services for some of the world’s largest yachts and key cruise line companies, with a very strong commitment to service quality & availability. We operate global VSAT GEO networks from our own teleports & HUBs located in Palma de Mallorca, Germany, Netherlands, Chile, USA, and Australia. As part of our integral, end-to-end solutions we design, implement, and support onboard IT networks. From 2022, we are also partnering with Starlink to offer LEO coverage. Position Overview: The Product Manager at OmniAccess will play a pivotal role in shaping and managing our product portfolio tailored to the superyacht and maritime industry. This role blends strategic roadmap creation with tactical execution, requiring extensive coordination across technical, commercial, and operational stakeholders. We seek a proactive, detail-oriented individual skilled in translating customer and market demands into concrete product requirements and effectively leading cross-functional teams to deliver impactful products. Responsibilities: Product Strategy & Roadmap Management: * Develop and communicate comprehensive product strategies and roadmaps aligned with OmniAccess's strategic goals. * Identify and validate new product opportunities through in-depth market analysis, customer insights, and competitive benchmarking. * Continuously refine product roadmaps based on customer feedback, market developments, and internal stakeholder input. * Represent OmniAccess interest in prioritization for product development efforts done by our parent company Marlink and the transversal group on transversal product development. Stakeholder Coordination & Alignment: * Serve as a primary liaison, regularly coordinating with technical teams (engineering, IT, cybersecurity, operations), commercial teams (sales, marketing), and executive leadership to ensure stakeholder alignment. * Facilitate cross-functional planning sessions and roadmap reviews to prioritize initiatives and ensure organizational consensus. Execution & Product Lifecycle Management: * Own the end-to-end product lifecycle, from ideation and requirements gathering through launch and ongoing iteration. * Collaborate closely with engineering teams to ensure timely delivery and alignment with quality standards and user expectations. * Ensure operational readiness for new products and features including but not limited to contracting, billing and support. * Monitor product performance through KPIs, user feedback, and data analytics, initiating corrective actions and enhancements as needed. Communication & Reporting: * Maintain transparent and regular communication channels with internal teams and external stakeholders regarding roadmap changes, timelines, progress, and challenges. * Deliver clear, actionable reports and updates to senior management outlining roadmap, product performance metrics, market positioning, risks, and strategic recommendations. Market Intelligence & Commercial Integration: * Collaborate with marketing and sales to define go-to-market strategies, ensuring consistent messaging, positioning, and promotional activities aligned with product strategy. * Provide insights to sales and customer success teams, ensuring they are informed, enabled, and equipped with accurate product knowledge.

OmniAccess is an industry leading marine communications, network and IT solutions provider, offering a wide range of products and services. From our headquarter in Palma de Mallorca we cater services for some of the world’s largest yachts and key cruise line companies, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with the best possible user experience. Description: The Account Manager will be responsible for managing a portfolio of clients within the yachting industry. The Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. The Account Manager is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization and match these needs with services and solutions offered by OmniAccess. As an Account Manager you will form part of an existing international team of sales executives, account managers and other members of the sales department. Remember, an effective Account Manager not only understands technology but also excels in building relationships and delivering value to clients. If you thrive in a dynamic environment, enjoy working closely with clients, and have a passion for technology and security, we encourage you to apply for this exciting position! The main responsibilities of this function include: Client Relationship Management: * Develop and nurture long-term relationships with the customers in your portfolio and their representatives. * Understand their unique requirements, preferences, and pain points. * Regularly engage with clients to ensure satisfaction and address any concerns. Solution Alignment: * Collaborate with our technical teams to identify suitable solutions for each client. * Present our IT, network, communications, and cybersecurity services tailored to their specific needs. * Ensure that our offerings align with the yachts goals and enhance their operations and onboard experience. Sales and Upselling: * Proactively identify upselling opportunities within the existing client base. * Present additional services or upgrades that could benefit their yacht operations and guest experience. * Drive revenue growth by expanding the scope of services provided. Project Coordination: * Work closely with project managers and technical experts to implement solutions. * Oversee the successful delivery of services, ensuring client satisfaction. * Monitor project progress and address any issues promptly. Market Insights: * Stay informed about industry trends, emerging technologies, and cybersecurity threats. * Provide clients with relevant insights and recommendations to enhance their yacht security and communication systems. Reporting: * Provide regular updates to management on account status, challenges, and opportunities. * Record commercial activity in the appropriate management system (CRM).