DESCRIPTION

At OKU, we believe in curating extraordinary experiences for both our guests and our team. We are committed to attracting top-tier talent from around the world, bringing together passionate individuals who share our vision for exceptional hospitality. We are seeking an experienced Spa Therapist Coordinator to join us at OKU Ibiza, our five-star resort that redefines laid-back luxury on the island.

This is a unique opportunity to be part of an award-winning and rapidly expanding lifestyle brand that is redefining modern hospitality with its laid-back luxury ethos. We offer a remuneration and benefits package according to your profile, along with available accommodation options to ensure a seamless and rewarding experience as part of our team.

OKU Ibiza is a stunning retreat that blends contemporary design, immersive dining, and a vibrant social atmosphere. As part of this exciting journey, you’ll join a dynamic and collaborative team that celebrates initiative, creativity, and excellence, offering ample opportunities for growth within a brand that is shaping the future of luxury hospitality.

ABOUT OKU

‘OKU’ is derived from the Japanese spiritual and architectural concept meaning ‘inner space’. OKU Hotels is a boutique collection of soulfully-curated, laid-back luxury hotels, created for the modern traveler. Meticulously designed sanctuaries are conceived with barefoot luxury, local connections, and slow living at heart.

OKU Hotels is headquartered in London, with current properties operating in Ibiza and Kos, and a confirmed pipeline of hotels set to open in Turkey, Spain, and the Maldives. OKU is targeting to own and/or operate a collection of over ten exquisite properties in new and captivating destinations worldwide over the next five years.

RESPONSIBILITIES OF THE ROLE

* Offer a perfect balance of exceptional comfort with first-class service.
* Work permit to work in the EU.
* Ensure that every treatment and experience in the spa is carried out with a perfect balance between comfort and first-class service.
* Perform treatments and therapies for clients, ensuring their quality.
* Lead, motivate, and supervise the team of therapists, fostering a positive and collaborative work environment.
* Manage the schedule and work shifts, optimizing staff availability to meet demand.
* Manage any incidents that may occur with staff, and resolve them as efficiently as possible.
* Manage the stock of products, materials, and supplies necessary for the operation of the spa, placing orders and ensuring their availability.
* Ensure compliance with hygiene and safety regulations in the spa area.


CANDIDATE REQUIREMENTS

* Passion for holistic wellness and exceptional customer service, with a deep understanding and embodiment of the OKU philosophy.
* Experience in therapeutic massages, or spa treatments, with advanced training in supervisory or management roles preferred.
* Minimum 1-2 years of experience as Spa Therapist in high-end establishments, with at least 1 year in a supervisory or leadership role, preferably in luxury hotels or renowned spas.
* In-depth knowledge of massage techniques, facials, body treatments, and various holistic therapies, with a strong understanding of their benefits and applications.
* Excellent communication, interpersonal, and leadership skills, with a proven ability to motivate and inspire a team.
* Fluency in English and Spanish is essential, with additional languages highly valued due to the hotel's international clientele.


COMPETENCIES

* Exceptional organizational and time management skills, with the ability to manage multiple priorities.
* Proven ability to work effectively under pressure and in stressful situations, maintaining composure and professionalism.
* Strong problem-solving and conflict-resolution skills, with the ability to address challenges proactively and find effective solutions.
* Proactive, adaptable, and highly motivated, with the ability to work independently and collaboratively within a team.
* Strong leadership and decision-making abilities.


TECHNICAL SKILLS AND KNOWLEDGE

* Expert knowledge of holistic spa products, techniques, and protocols, including advanced therapies and treatments.
* Extensive experience in creating and customizing personalized treatments, tailored to the specific needs and preferences of guests.
* Experience in developing and implementing training programs for spa therapists.


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DESCRIPCIÓN

En OKU, creemos en crear experiencias extraordinarias tanto para nuestros huéspedes como para nuestro equipo. Estamos comprometidos a atraer talento de primer nivel de todo el mundo, reuniendo a personas apasionadas que comparten nuestra visión de una hospitalidad excepcional. Estamos buscando una Spa Therapist Coordinator con experiencia para unirse a nosotros en OKU Ibiza, nuestro resort de cinco estrellas que redefine el lujo relajado en la isla.

Esta es una oportunidad única para formar parte de una marca de estilo de vida galardonada y en rápida expansión que está redefiniendo la hospitalidad moderna con su filosofía de lujo relajado. Ofrecemos una propuesta retributiva y beneficios acordes a tu perfil, junto con opciones de alojamiento disponibles, para que formes parte de nuestro equipo en las mejores condiciones.

OKU Ibiza es un impresionante refugio que fusiona un diseño contemporáneo, una oferta gastronómica inmersiva y un ambiente social vibrante. Como parte de este emocionante proyecto, formarás parte de un equipo dinámico y colaborativo que celebra la iniciativa, la creatividad y la excelencia, ofreciendo amplias oportunidades de crecimiento dentro de una marca que está dando forma al futuro de la hospitalidad de lujo.

ACERCA DE OKU

‘OKU’ proviene del concepto arquitectónico y espiritual japonés que significa ‘espacio interior’. OKU Hotels es una colección boutique de hoteles de lujo relajado cuidadosamente creados para el viajero moderno. Los espacios diseñados meticulosamente se conciben con el lujo descalzo, las conexiones locales y el slow living como principios fundamentales.

OKU Hotels tiene su sede en Londres, con propiedades operando actualmente en Ibiza y Kos, y una cartera confirmada de hoteles que se abrirán en Turquía, España y las Maldivas. OKU tiene como objetivo ser propietario y/o operar una colección de más de diez propiedades exclusivas en nuevos y cautivadores destinos de todo el mundo en los próximos cinco años.

RESPONSABILIDADES DEL PUESTO

* Ofrecer un equilibrio perfecto entre comodidad excepcional y servicio de primera clase.
* Permiso de trabajo para trabajar en la UE.
* Asegurar que cada tratamiento y experiencia en el spa se lleve a cabo con un equilibrio perfecto entre comodidad y servicio de primera clase.
* Realizar tratamientos y terapias para los clientes, asegurando su calidad.
* Liderar, motivar y supervisar al equipo de terapeutas, fomentando un ambiente de trabajo positivo y colaborativo.
* Gestionar el horario y los turnos de trabajo, optimizando la disponibilidad del personal para satisfacer la demanda.
* Gestionar cualquier incidencia que pueda ocurrir con el personal, y resolverla de la manera más eficiente posible.
* Gestionar el stock de productos, materiales y suministros necesarios para el funcionamiento del spa, realizando pedidos y asegurando su disponibilidad.
* Asegurar el cumplimiento de las normativas de higiene y seguridad en el área del spa.


REQUISITOS DEL CANDIDATO

* Pasión por el bien