Asaja Empleo. Ofertas de trabajo

Incident Manager Team Lead (Full Remote)

Anunciado el Hace 7h
Tipo de jornada
Completa
Tipo de contrato
Indefinido
Salario
37.999€ - 44.000€ bruto/año
Estudios mínimos
Sin especificar
Nivel
Empleado/a
Número de vacantes
1
Descripción del empleo
From Grupo Digital, we are looking for an Incident Manager Team Lead

Work mode: Full remote.

Location: Madrid.

Residence and work permit in Spain is mandatory.

Salary: 38.000 - 44.000 € b/a

Requisitos mínimos

* Incident Manager Team Lead (+5 years experience).


* Leading a team and acting as the Senior SME for the Major Incident Management function.


* Driving the simplification and standardisation of processes & procedures


* Governing the distribution Incident communications across the IT estate.


* Providing strong leadership and direction in promoting best practices across the organisation.


* Driving a continual service improvement mentality across Operation with a focus on improving the Incident management processes


* Partnering with key stakeholders such as Infrastructure and Business engagement managers to ensure services remain stable and best in class


* Overseeing the entire incident management process to ensure timely resoluti

Conocimientos necesarios
incident manager
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