Leading company in the sector of industrial data communication devices and solutions for over 45 years is looking for a inside sales and customer service proffesional.

General Responsibilities:

? Mastery of the company ERP, Salesforce, and related systems.

? To support the outside sales team in all markets while also managing and growing a base of smaller accounts for the organization.

? Monitoring and reporting of sales, prospecting, and efforts related to assigned accounts as well as sharing market intelligence.

? Organize Telemarketing activities.

? Taking the lead in building customer sales proposals, presentations, and quotations.

? Exceptional customer service skills, balancing customer/company needs.

? Customer relationship management and building, via phone and electronic communication methodologies.

? Excellent, and professional phone etiquette and demeanor.

? Assist MD with reporting every month.

? Assist MD with other duties.

? Ability to handle small special projects as assigned.

? Own and understand the purchasing process for Westermo Spain and Portugal.

? Understand the Order Placement process.

? Ability to understand custom clearings and shipping methods, for example, Incoterms.

? Responsible for supporting financing and having contact with the finance department at HQ and the local accountancy firm.

? Responsible for tax forms with support accounting firm and central finance.

? Be involved in exhibitions.

Preferred Qualifications:

? Two years of related experience preferred in a related field.

? Data entry accuracy.

? Ability to assist customers with basic product and solution selection a plus.

? Excellent knowledge of Spanish and English language, both written and spoken is a
prerequisite; other language skills like Swedish or Scandinavian would be beneficial.

? Ability to work a flexible schedule at times.

? High level of proficiency in MS Office applications (Office365).

? Proven organizational skills.

? Unrivaled customer service and interpersonal skills.