Are you fluent in Turkish and passionate about helping businesses thrive? Join a leading BPO consultancy in Lisbon and support small and medium-sized companies with their digital advertising success!

Location: Lisbon, Portugal (On-site with Remote Option Post-Training)

Position: Advertisers Support

Employment Type: Full-time

Remuneration: Base salary

Relocation Support Provided

Your Role:

? Provide top-tier support to SMB clients via chat, email, and phone

? Assist users with self-service advertising tools — before and after the sale

? Troubleshoot platform issues, report bugs, and help users optimize their experience

? Track trends and proactively solve recurring problems

? Maintain a positive brand tone in all client interactions

? Keep job-related documentation organized and up to date

What We’re Looking For:

? Turkish – Native/fluent (C2), with English proficiency (minimum B2)

At least 6 months experience in customer service

Familiarity with digital advertising is a plus

Computer literacy and comfort using Microsoft Office

Calm, resourceful, adaptable, and solution-oriented

Able to work both independently and as part of a team

Willingness to work rotating shifts, covering a 24/7 operation

Must be eligible to work in the EU or hold Portuguese residency

Perks & Benefits:

Relocation support & affordable company-provided accommodation

5 shifts/week (8 hours) across Monday–Sunday, 24/7 schedule

Remote work option available after approx. 2 months (based on performance)

Training paid ~50%, with strong mentorship

? On-site cafeteria

Multicultural, friendly, and creative team environment

Access to career development tools and guidance

Sponsored yearly flight back to your home country

Want to make an impact while living in vibrant Lisbon?

Apply now and help businesses grow through powerful digital advertising tools!

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