Join a leading global tech company in the iGaming sector as a Surveillance Operator and play a critical role in ensuring secure, fair, and efficient gameplay across live gaming studios and platforms. This is a unique opportunity for professionals with a strong eye for detail and a passion for compliance and performance optimization.

Location: Bogotá, Colombia
Employment Type: Full-time
Industry: iGaming / Live Casino
Languages: English (C1)
Compensation: Base salary + performance-based bonus

Responsibilities:

Review and verify incidents reported by studio personnel, ensuring fast and effective resolution

Prepare comprehensive reports related to disciplinary action or staff performance reviews

? Operate and monitor advanced security systems to maintain surveillance coverage

? Evaluate and test online gaming surveillance software for functionality and issues

Collaborate closely with QA and development teams to resolve technical problems

Create and maintain detailed logs of activities, incidents, and system tests

? Monitor physical studio spaces and online platforms for suspicious or unusual activity

Ensure all video surveillance and security equipment is fully operational

Regularly assess and recommend improvements for system performance

Requirements:

? Native or fluent in English (C1), written and spoken

Minimum 2 years of experience as a Surveillance Operator or Team Leader in iGaming or live gaming environments

? Skilled in operating and maintaining surveillance software and video monitoring systems

Strong analytical ability to identify irregularities in roulette wheels or live gameplay

Experienced in producing detailed reports and maintaining accurate documentation

Willing to work flexible shifts, including weekends and 8-hour rotations

? Proficient in Microsoft 365 (Excel, Outlook, Word, etc.)

Experience with roulette wheel calibration is a plus

Familiarity with advanced surveillance and gaming system software

Benefits:

Competitive base salary with bonus opportunities

? Paid training to support professional development

Private health insurance

Opportunity to grow within a global technology leader in the gaming industry

Keep the games fair and secure—your expertise in surveillance and system integrity will ensure top-tier performance and compliance. Apply today and join the future of live gaming!

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