Our client, a trusted outsourcing solutions company, is expanding its customer service operations and looking to onboard a Spanish-speaking Customer Service Specialist in Alexandria. If you’re passionate about helping people, solving problems, and creating a positive customer experience, this is your chance to join a growing and dynamic team!
Location: Alexandria, Egypt (On-site)
Employment type: Local contract
Industry: Outsourcing / Customer Support
Languages: Spanish (B2+)
Compensation: Competitive local salary
Responsibilities
Provide top-tier support to customers via phone, email, or chat
Ensure each interaction leads to customer satisfaction and issue resolution
Communicate effectively while upholding company standards
Handle daily tasks with professionalism, empathy, and a can-do attitude
Collaborate with team members to resolve complex or escalated issues
? Requirements
Fluency in Spanish (C1 or higher), both spoken and written
Excellent communication and interpersonal skills
Strong multitasking and problem-solving capabilities
Prior experience in a customer service role is a plus
Bachelor’s degree in a related field preferred
Focused on providing high-quality customer experience and satisfaction
What’s in It for You
Competitive local compensation
Be part of an international, multicultural team
Opportunity to grow within the outsourcing and BPO industry
Onboarding and continuous training provided
? Work on-site in vibrant Alexandria with a motivated team
Ready to make a difference with every customer interaction? Apply now and join a team that values service excellence!
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