Ready to help customers while enjoying life in sunny Lisbon? Join a dynamic team with one of the top BPO companies in Europe as a French-speaking Customer Support Representative. If you're tech-savvy, solution-oriented, and passionate about helping others — this role is for you!
Location: Lisbon, Portugal
Work Model: On-site
Employment Type: Full-time (6-month contract)
Industry: Outsourcing | BPO
Languages: French (C2), English (B2+)
Compensation: Base salary + meal allowance
Your Responsibilities:
Provide exceptional support via phone, email, chat & social media
? Handle product and service-related inquiries with care and accuracy
Suggest and support process improvements to enhance customer experience
Collaborate with Sales, Marketing & other teams to resolve issues
What You Bring:
Native or fluent French (C2) & solid English skills (B2+)
Excellent listening and problem-solving skills
Ability to handle high-pressure situations with professionalism
Tech-savvy with smartphones, tablets, and computers
? Customer-first attitude with a proactive mindset
Previous experience in customer service or call center is a plus
What’s On Offer:
Modern, centrally located office with great public transport access
Paid training and ongoing support from mentors and teammates
? Monthly meal allowance
? Health & wellness programs
Multicultural environment with growth potential
Coaching and mentoring opportunities
Start your international career journey in Lisbon today!
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