At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.
PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.
In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.
Find out more here: https://www.pagepersonnel.es/clientprofile/pagegroup-shared-services-centre
Position Purpose:
The role is part of a new team being created and growing in our Barcelona Shared Service Centre. This team will be in charge of a range of Staff/HR Operations for our Temporary workers business across Europe. The Middle Office team has both a Customer Service as Transactional component ensuring that our temp contractors & freelancers (hereafter: Candidates) that we place at our customers get excellent support during their assignment.
Key Responsibilities:
The role will have a variety of tasks from admin tasks, contract creation, timesheet management and payroll queries.
Part of the tasks will include:
* Gather contract-related documentation from different stakeholders: client, candidates, sales, local finance & other teams.
* Perform compliance checks on the information and documents received (relevance, validity, completeness, etc.).
* Generate Client and Candidate contracts. Issue the contracts, have them signed and stored. Therefore, knowledge and understanding on the French payroll process is a plus.
* Create and maintain client and/or candidate information in our master databases ensuring accuracy of data & consistency between the different systems.
* If needed, work closely with public administration to obtain & manage administrative/legal documentation & benefit (for example: allowance, visa, etc.).
* May be in contact with Candidates and Customers to collect relevant information to create contracts in an accurate and timely manner.
* Provide accurate and timely responses to internal and external customers' queries & requests. A strong culture of ownership & accountability is desired.
* Capture business needs for ad hoc reports.
* Support continuous improvement effort to reduce error and cycle time, improve accuracy & efficiency.
* Support the project team to any migration related activities.
The project will be new and challenging, adaptability to change and team collaboration is a must.
