• immediate Incorporation
• Permanent Contract

At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates & the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.

PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local, regional, and global level.

In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.

Find out more by How far do you want to take your career?

Key Responsibilities

Administrative tasks

The Middle Office Administrative tasks cover a wide range of activities, include:

• Gather and verify necessary information for contract creation, such as work permits and certificates of competence.


• Create and manage purchase orders for candidates' own companies.


• Review contracts generated by the system.


• Create and maintain client and candidate master data in Enterprise Resource Planning (ERP) systems to ensure timesheets can be logged and accurate invoices can be generated and reconciled with incoming bills.


• Handle client invoicing, including:




• Uploading invoices to customer portals


• Reconciling receivables with candidate bills




• Generate reports to meet business needs.


• Support to our stakeholders.

The ideal candidate for this role is someone who pays close attention to detail, is eager to understand how various processes interconnect and influence one another, is hungry to learn, can work well in a team, and is motivated to help build business growth and optimize processes.

Customer-service related tasks

Along the contract-life cycle there can be several interaction points with our stakeholders:

• Communicate with Candidates to gather necessary information for accurate and timely contract creation.


• Coordinate with recruitment consultants, local finance, payroll, and legal teams to manage timelines and data flows between Front, Back, and Middle Office.


• Onboard Candidates by explaining the use of candidate portals and pay slip details.


• Respond to Candidate inquiries.


• Address Client queries.

PageGroup changes lives by creating opportunities for people to reach their full potential. The Middle Office team plays a crucial role in this process, interacting with individuals during significant career transitions. Therefore, the ideal candidate possesses strong empathy and is dedicated to providing exceptional customer service.

About the benefits

• Experience in a very multinational environment (+40 nationalities in the SSC)


• Competitive compensation and benefits package in Barcelona, various well-being activity options

About you

Preferred Experience:

• Working in a shared service center environment


• Handling AP and/or Billing customer service


• Collaborating effectively with international and cross-functional teams to achieve goals

Language Skills:

• Fluency in English and German is essential


• Proficiency in another EU language is required, with Spanish being highly advantageous

Key Competencies:

• Exceptional attention to detail and accuracy, ensuring information is correct, complete, and consistent


• Strong customer focus and excellent communication skills, both written and verbal


• Outstanding organizational skills, flexibility, and the ability to work under pressure and meet deadlines


• Ability to work independently, take initiative, and maintain a continuous improvement mindset, while also being a team player


• Proficiency in Excel is needed