We are looking for a Transfer Agent to join our incoming agency in Palma de Mallorca to reinforce our team for next season. As a Transfer Agent you will be responsible to manage and control transfer routes in Mallorca, having a close relationship with TTOO to ensure the best quality of service and also manage incidents. If you enjoy optimizing the grouping for a transfer and designing the best transfer route is like a game for you, we are waiting to meet you.

The main responsibilities will be:

• Management and control of transfers in Mallorca.


• Communication with providers, hoteliers and TTOO.


• Management of claims and incidents.


• Coordination with other internal departments to ensure the quality of service.


• Be involved in the planification of the transfer routes in Mallorca.

• Experience in a transfer department is required.


• Advanced level of English, other languages will be a plus.


• Able to work properly with IT Systems and adapt quickly to our In-house Operational Systems.


• Good knowledge of the destination.


• Studies of Tourism or related fields.