In collaboration we are searching for German speaking Inbound Sales Development Representative, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team

Location: Dublin, Republic of Ireland

Work model: on-site

Employment type: Full-time

Remuneration: Base salary + bonus

DUTIES AND RESPONSIBILITIES:

• Execute lead qualification process and framework by effectively qualifying leads and moving them through the sales funnel.


• Serve as product and service advocate for the client building interest and awareness of client’s value proposition and assessing mutual fit.


• Consistently achieve daily, weekly, and monthly KPIs to contribute to the team and client’s overall goals.


• Learn and maintain a current, comprehensive knowledge of client’s products and services.


• Champion customer success stories and articulate the value to interested prospects.


• Maintain strong lead and opportunity hygiene by tracking activities and updating records in the CRM.


• Set appointments for sales teams according to specified qualification standards and maintain high engagement and conversion rates


• Provide actionable insights to market trends, product feedback, customer insights, and learnings based on customer conversations.


• Proactively look for problems that can be solved creatively and present recommended solutions

REQUIREMENTS:

• Minimum of 1-year experience in customer-facing role, including elements of making recommendations to customers, supporting in the buying process, handling objections, and providing customer service.


• Excellent knowledge of German (C1) and English


• Experience handling high volumes of incoming customer queries across various platforms and channels preferred.


• Bachelor’s degree or equivalent experience in sales, marketing, business or related field.


• Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.


• Self-confident and able to build trust within the first call to quickly drive impact with customers.


• Exceptional listening skills combined with the ability to synthesize information.


• Strong organization and time management coupled with the ability to multitask and work under pressure.


• Strong attention to detail and follow-through.


• Excellent written and verbal communication


• Ability to work within a group as a collaborative team player


• Determination to learn and be coached with a positive attitude and openness to receive constructive feedback.

OFFER:

• Structured learning and career development programs


• Mental health program


• Generous Paid Time Off policy


• Paid medical leave


• Child/Dependent care reimbursement


• Education reimbursement


• 401k match, hardship loan program, access to financial wellness advisor


• Comprehensive healthcare coverage including medical, dental, and vision